RGT EVENTS LTD — TERMS & CONDITIONS (B2B & B2C)
Effective Date: 26 January 2026
Company Registration Number: 16528762
Registered Office: Suite A, 82 James Carter Road, Mildenhall, IP28 7DE
Website: www.RGTevents.com
Email: info@rgtevents.com
1. Introduction
These Terms and Conditions (“Terms”) govern all event services provided by RGT Events Ltd (“we”, “us”, “our”) to the individual or entity booking such services (“you”, “the Client”). These Terms apply to both business (B2B) and consumer (B2C) clients.
Where the Client is a consumer, statutory rights under UK law — including the Consumer Rights Act 2015 — apply and take precedence over any conflicting term.
These Terms apply to all bookings made via our website, email, phone, or in person, and apply to all participants included under a Client’s booking.
These Terms override any terms proposed by the Client unless expressly agreed in writing by RGT Events Ltd.
2. Services
We provide professional event management for golf tournaments and related services, including but not limited to:
Tournament format development
Venue booking and coordination
Player registration and communication
Event branding and sponsor activation
Prize sourcing and fulfilment
On‑site delivery and coordination
Certain services depend on third‑party venues, suppliers, and weather conditions. We are not responsible for changes, restrictions, or limitations imposed by these parties.
All services are subject to availability and may be adapted with reasonable notice.
3. Booking & Payments
3.1 Bespoke Services (Private Bookings)
A non‑refundable 25% deposit is required to confirm a booking.
The remaining balance is due 14 days before the event date.
Late payments may incur a 5% surcharge, and we may suspend services until payment is received.
3.2 Scheduled Events (Ticketed Public Events)
Full payment is required at the time of booking.
See Clause 5.2 for cancellation rules.
3.3 Payment Methods
We accept:
Debit/credit card
Bank transfer
Online payment platforms (e.g., Stripe)
3.4 Failed Payments & Chargebacks
If a payment fails or is reversed (e.g., chargeback), we may:
suspend services
cancel the booking
recover associated costs
3.5 B2B Late Payment Interest
Interest may be applied at 8% above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998.
4. Client Responsibilities
Clients must:
Provide all relevant information, approvals, and confirmations promptly
Ensure accurate player data and venue permissions (if applicable)
Respond to communication in a timely manner
Ensure all participants comply with venue rules, safety instructions, and reasonable conduct expectations
We reserve the right to remove any participant whose behaviour risks safety or disrupts the event.
Delays or omissions may result in rescheduling fees, added costs, or reduced service scope.
5. Cancellations & Amendments
5.1 Bespoke Services (Private Bookings)
Cooling‑Off Period
Clients may cancel within 14 days of booking unless:
services have already commenced, or
the event is scheduled within that 14‑day window.
After the Cooling‑Off Period
More than 30 days before event: deposit retained; balance refunded
14–30 days: 50% of total fee payable
Less than 14 days: full fee payable
Requests must be submitted in writing to info@rgtevents.com
Refunds are processed within 14 working days.
Amendments & Rescheduling
Minor amendments may be accepted up to 7 days before the event, subject to availability.
Rescheduling requests are treated as cancellations unless otherwise agreed in writing.
Rescheduling may incur additional fees.
5.2 Scheduled Events (Ticketed Public Events)
Full payment is required at booking.
Due to limited availability, bookings are non‑refundable unless the event is cancelled by RGT Events Ltd.
If you cannot attend, we may offer a credit or name transfer if notified at least 7 days prior and we can resell your place.
No refunds or credits for cancellations within 7 days or non‑attendance.
This does not affect statutory consumer rights.
Event Changes
We may make reasonable changes to event format, timing, or venue where required.
Significant changes will be communicated as soon as possible.
6. Intellectual Property
All branding, formats, photography, videography, and materials developed or used by RGT Events Ltd remain our intellectual property.
Clients may not copy, reproduce, or exploit our content without written consent.
By attending an event, you consent to photography and videography for promotional use unless you notify us in writing before the event.
7. Data Protection
We process personal data in accordance with UK GDPR and the Data Protection Act 2018.
Data is used solely for:
event delivery
communication
optional marketing (with consent)
We may share data with trusted processors (e.g., payment providers, email services).
Personal data is retained only as long as necessary for event delivery, legal obligations, or legitimate business interests.
Full details are available in our Privacy Policy at:
www.rgtevents.com/privacy-policy
To opt out of marketing, email info@rgtevents.com.
8. Limitation of Liability
8.1 General Limitation
We are not liable for indirect, incidental, or consequential losses, including loss of income or opportunity.
8.2 Liability Cap
Our total liability shall not exceed the fee paid under the affected booking.
8.3 Exclusions
We are not liable for:
Force Majeure disruptions (see Clause 9)
Failures by third‑party venues or vendors
Errors or delays caused by the Client
A participant’s inability to attend a scheduled event
Loss or damage to personal belongings
Unauthorised use of our content or branding
8.4 Consumer Protection
Nothing limits liability for death, personal injury, or fraud.
Consumer rights remain fully protected.
9. Force Majeure
We are not liable for failure to perform due to circumstances beyond our control, including severe weather, illness, venue closure, travel disruption, or government restrictions.
Venue‑imposed restrictions or closures are treated as Force Majeure events.
In such cases:
Bespoke services: we will offer to reschedule or provide credit
Scheduled events: your place may be transferred or credited where possible
Refunds will only be issued where legally required
10. Indemnity (B2B Clients Only)
Business clients shall indemnify RGT Events Ltd against any loss, claim, or damage arising from their actions, breach of contract, or infringement of third‑party rights.
B2B clients must not use our branding, trademarks, or event formats without written permission.
11. Entire Agreement
These Terms, together with any written proposal or booking confirmation, form the entire agreement.
No oral representations are valid unless confirmed in writing by RGT Events Ltd.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of England and Wales.
Any dispute shall first be addressed through good‑faith negotiation.
We may refer disputes to mediation before court proceedings.
If unresolved, disputes shall be submitted to the courts of England and Wales.
13. Contact
For cancellations, amendments, or questions relating to these Terms:
RGT Events Ltd
Email: info@rgtevents.com
Website: www.RGTevents.com